Planned Maintenance. The e-Repair website will be unavailable between the hours of 12:00am and 2:00am Saturday 21 September for planned maintenance. For any urgent matters, please ring the Maintenance Hub on 1800 422 322. We apologise for any inconvenience.
Planned Maintenance. The MyHousing Account and Information Portal will be unavailable between the hours of 12:00am and 3:00pm on Sunday the 22nd of September for system maintenance. We apologise for any inconvenience.
Homes NSW, Housing Services provides help with the cost of setting up a new private rental with a Rentstart Bond Loan. The loan is interest-free and paid back to Homes NSW. You can apply for a Rentstart Bond Loan via online or paper. To apply online click the Apply for Rentstart Bond Loan link below and start your form. The online form is the quickest and simplest way to apply for Rentstart Bond Loan. You just need an email account. Check that your Real Estate Agent / Landlord is able to complete their part of the form online.
You can now check your rental affordability based on the Rentstart Bond Loan criteria by clicking on the Rentstart Bond Loan Affordability Estimator link below. The results provided are an estimate only and are based on the information you provide. Your actual affordability and eligibility will be reviewed once a full application has been lodged.
In general, you must be at least 18 years of age, however there are circumstances where clients aged 16 or over but under 18 years of age will be considered. For more information, please see the Eligibility for Social Housing policy.
In order to submit your application, you will need to provide evidence to demonstrate that you and your household meet the general eligibility criteria for social housing as well as our Rentstart Assistance policy. Otherwise, we will not be able to process your application. To assess your eligibility, you must provide evidence for yourself and each person on your application aged 18 years and over. If you and your partner are under 18 years of age you must also provide this evidence.
You are eligible for a bond loan if:
Information about the type of evidence we need to assess your application is in the Evidence Requirements Information Sheet.
Get step-by-step help with the online form.
If you have an enquiry call the Housing Contact Centre on 1800 422 322.